Refund Policy
At Dream Décor, we want you to be fully satisfied with your purchase. If you are not satisfied, please review our refund policy below.
1. Eligibility for Refunds
To be eligible for a refund, please ensure that:
- The item was purchased within the last 3 days.
- The item is in its original, unused, and unaltered condition.
- The item is returned with the original packaging and receipt or proof of purchase.
Note: Certain items, such as [mention any non-refundable items like gift cards, sale items, or hygiene products], are not eligible for a refund.
2. Refund Process
To initiate a refund, please contact us at [Your Contact Email/Phone] within 3 days of receiving your order. Once your return is approved, please ship the item back to us at the provided address. You are responsible for any shipping costs associated with returning the item.
3. Refund Approval and Processing
After we receive and inspect the returned item, we will notify you of the status of your refund request. If approved:
- Original Payment Method: Your refund will be processed to the original payment method within [number of days, e.g., 5-7 business days].
- Store Credit: Alternatively, store credit can be issued if requested.
4. Late or Missing Refunds
If you haven’t received a refund after the processing time, please check with your bank or credit card company, as it may take some additional time for the refund to reflect. If you still have not received your refund, please contact us at [Your Contact Email/Phone].
5. Exchanges
If you need an exchange for a different size or product, please contact us within the 3-day period. Exchanges are only offered on select items and are subject to availability.
6. Changes to This Policy
We reserve the right to update or modify this Refund Policy at any time. Changes will be posted on this page with the effective date, so please review this policy periodically.
Contact Us
If you have further questions regarding our refund policy, please contact us:
- Email: dreamdecore799@gmail.com